Thank you for visiting us online at aurainme.com. Aura In Me is committed to respecting and protecting your privacy and personal information to ensure it remains confidential and secure. This privacy policy is designed to provide a clear and simple guide to those concerned about how their personal information is collected and used on our website aurainme.com.

Your Consent

We will not disclose or sell your data to any third parties except for partners linked to our site, such as payment processors or delivery services.

What does Personal Data mean and include?

Personal data refers to any information that relates to an identified or identifiable living individual. This includes any data or information that, when combined, can lead to the identification of a particular person.

Information Collection: When & What?

In accordance with the Personal Data Protection Act 2010, Aura In Me will only collect your personal information when you voluntarily provide it to us (e.g., making an online payment, providing delivery details, accessing the website, contacting our customer service through email or other means, etc.).

Your personal information may be collected through the following actions:

1. Creating a customer account on our website – name, email address
2. Placing an order – email address, recipient’s name, phone number, delivery address, payment details
3. Contacting our customer service – Facebook account name, email address
Note: Payment details are encrypted on aurainme.com servers. Payments are processed via a secured payment platform to ensure the security of purchases and combat fraud.

How do we use your personal data?

We collect information from you on our site for the following purposes:
1. Enhancing your shopping experience.
2. Managing your account on aurainme.com.
3. Responding to your inquiries.
4. Notifying you about the latest products and information.
5. Personalizing content for you.
6. Efficiently processing your transactions.
7. Managing and processing your online deliveries.

How do we protect your personal data?

Aura In Me takes necessary precautions to keep your personal information confidential. Only a limited number of personnel with special access rights are permitted to access the system and are required to adhere to a Non-Disclosure Agreement. All transactions are processed through secure payment gateways and are not stored or processed on our servers.

How long do we keep your data?

We will retain and process your personal data to fulfill the aforementioned purposes and for as long as required by law, such as for accounting and tax purposes.

Aura In Me reserves the right to amend this Privacy Policy at any time.

Cookie Policy

What is a Cookie?

A cookie is a text file that is placed on your device (such as a computer or mobile phone) when you visit our website, aurainme.com, via a web browser. Cookies are small files that are automatically stored on your device to enhance and personalize your browsing experience. Each visit to aurainme.com will result in several cookies being placed in your web browser, including third-party cookies.
Cookies are used for the following purposes:
1. Personalizing ads and content to enhance your shopping experience.
2. Storing your preferences.
3. Recognizing previous purchases.
4. Updating services for customer benefits.
Please note: If you choose not to accept cookies or delete them, you may not be able to store your preferences or use certain features that we offer. Some pages may also not function properly.

Third-Party Links

We may include third-party links on our website, such as the FPX payment gateway, etc. Please be aware that these third parties have separate and distinct privacy policies, and we assume no responsibility or liability for their activities or any issues that may arise. We recommend consulting the privacy policies of these linked sites for further information.

IP Address

We collect information about the device used, such as computers and mobile phones, including the IP address, operating system, server, and browser type. This information is utilized to track visitor performance for internal reporting purposes.

Copyright

All images, text, graphics, video, audio, and other forms of content on aurainme.com are the property of Aura In Me.

Sales and Marketing

We do not target marketing specifically to children under the age of 18. Furthermore, any sales or purchases made by children under the age of 18 are not permitted.

Updates

We may update this Privacy Policy and Cookie Policy periodically to reflect any changes or modifications. We encourage you to review this policy regularly to stay informed about any updates or changes. For further inquiries, please contact admin@aurainme.com.

Contacting Us

For further information or inquiries about our privacy policy, you may contact us at admin@aurainme.com.

Last Updated: April 2024